Tony,
Thanks for your email. Unfortunately, US customs informed us Tuesday of this week that as a retail business entity our international orders are all required to be invoiced and fully documented. We have been told that orders we ship either USPS or UPS that are not fully documented may be confiscated and fines may be levied. That means all our international shipments will be now sent in original manufacturer packaging with full documentation to prevent any issues. I’m not sure why this has become an issue other than it has become a common practice and is no longer being ignored by customs agents and governments have discovered they are missing out on some easy $$$$$.
If in the near future we can find an economical way to get parts to our international customers we will let everyone know.
Thanks for thinking of us.
Sincerely,
Rick
Richard Witt
Customer Service
Xtreme Revolution, Inc
10625-D Scripps Ranch Blvd.
San Diego, CA 92131
Toll Free: 888-289-9738
Fax: 858-566-5788
XtremeRevolution.com
